NTA LTD Service Status » BT Planned Engineering Works

Planned Engineering Works

admin — Thu, 01 Sep 2011 10:17:32 +0000

This is an advance notification of Planned Engineering Works

For your information a summary of this work is below:

Category: Planned Engineering Works
Service Element: Broadband Aggregation Network
Maintenance Window: The work will start on 15th September 2011 at 20:00 and is scheduled to end on 16th September 2011 at 05:00
Description: BT have informed us of planned engineering works necessary to repair damaged network infrastructure in Ealing region.
Service Outage Expected: Yes
Expected Outage Duration: 9hrs
Service Impact Description: Subscribers may experience an outage of up to 9 hours during this maintenance window.
We apologise for any inconvenience this essential maintenance may cause and will be issuing further updates until resolution.

Planned Engineering Works Notification

admin — Thu, 04 Aug 2011 10:38:16 +0000

This is an advance notification of Planned Engineering Works.

For your information a summary of this work is below:

Category:	Planned Engineering Works
Service Element:	Broadband Aggregation Network
Maintenance Window:	The work will start on 9th August 2011 at 00:01 and is scheduled to end at 06:00
Description:	BT have advised us of planned engineering works required to reboot equipment at the WAINFLEET exchange that support EU’s nationwide.
Service Outage Expected:	Yes
Expected Outage Duration:	6hrs
Service Impact Description:	Subscribers may experience an outage of up to 6 hours during this maintenance window.

We apologise for any inconvenience this essential maintenance may cause and will be issuing further updates until resolution.

Planned Engineering Works Notification

admin — Mon, 18 Jul 2011 10:53:06 +0000

Dear Customers,

This is an advance notification of Planned Engineering Works

For your information a summary of this work is below:

Category:	Planned Engineering Works
Service Element:	Broadband Aggregation Network
Maintenance Window:	The work will start on 4th August 2011 at 01:00 and is scheduled to end at 06:00
Description:	BT have advised us of planned engineering work necessary to complete Front End Router resilience enhancement on our 21CN links in Telehouse North and Telehouse East originating in the Stepney Green Exchange. Any subscribers terminated on these links may lose connection whilst this work is completed. BT inform us that all WBMC shared services will be parked on radius on the night. This will mean that all 21CN customers (no matter where they are connected) will not be able to establish or re-establish connection during this time (01:30 – 03:00 approx). Any disconnected sessions will start to re-establish after this time. This means that the 21CN customer base has a potential risk of seeing an outage if they drop active sessions and try to re-establish connectivity during the Radius down time. All established sessions connected to other sites will not be affected by Radius being, in effect, turned off
Service Outage Expected:	Yes
Expected Outage Duration:	20 minutes
Service Impact Description:	Subscribers may experience an outage of up to 20 minutes during this maintenance window.

We apologise for any inconvenience this essential maintenance may cause and will be issuing further updates until resolution.