Some customers experiencing one way audio due to a fault at BT IP Exchange. BT engineers currently investigating this issue.

We are experiencing some call connectivity issues when calls routed through BT . The problem has been reported to BT. The same problem are also being reported by other providers.

UPDATE 10:50

BT have acknowledged the problem and working to resolve this issue.

UPDATE 13:30

There has been an issue on the ENUM server that affected the data. This issue has now been resolved and calls should now be completing successfully.

We are experiencing some voice quality issues when calls routed through BT . There is a silence of 5-10 seconds before actual voice is being received. The problem has been reported to BT. The same problem are also being reported by other providers.

UPDATE 08/10/2009 12:15pm

BT is still in the process to resolve this issue.

UPDATE 08/10/2009 10:00pm

BT is currently investigating an issue on the Kingston SBC and they are looking to re-balance the traffic by working with certain customers to move traffic. This issue has been escalated within BT and within the supplier and dealing with this as a matter of urgency.

UPDATE 12/10/2009 5:55pm

BT have placed a temporary solution which will remain in place until all Design parameters have been cross checked with Vendor Support to ensure all traffic profiles are handled with optimum efficiency.