Sales Freephone
0800 170 0000
Skype Me?!

Business VoIP

True Mobile VoIP

SMS Service

Voice Studio

Cases

Expand Your Telephony Capabilities

voip features

NTA almost covers every thinkable feature. If you cannot find a feature on our list, we will make it.

List of features
FeatureHosted VoIPTrue Mobile VoIPFeature costs
Holdfree
Call Transferfree*
Call Parkcoming soonfree
Online Click To Callfree*
Skype IT Service£15.00 Set-Up £7.99monthly
Send SMS7p each
Receive SMSfree
Voicemailfree
Fax to Emailfree
Fax to Mailboxfree
Alerts7p for SMS / email free
Wizard Add Userfree
Automatic Page Announce by T&Dfree
Call Recording1ppm/0.5ppm to store
Class of servicefree
Conferencesfree*
Hunt Groupsfree*
Import for Setupsfree
IVR Menusfree
Call Screeningfree
Whisper Announcementfree
Force Call Namefree
Temporary Routingfree*
Numbering Menufree
DND (Do not disturb)free
Call Waitingfree
Call Diversionfree*
Time & Date Routesfree
Caller ID Routesfree*
Fax Spam Blokerfree
Pattern Menufree
Page Groupfree
SIP Address Routingfree
Feature Codesfree
Call Back Servicefree*
Ask Web URLfree
Music On Holdfree**
Force Hang Upfree
Queuesfree
Pick Up Groupsfree
Remote Accessfree
Active Call Listfree
Call Historyfree
Top Listfree
Rate Plan & Call Tariff Viewfree
Live Call Pricingfree
Online Invoicesfree
Instant Number Allocationfree
User Controlfree
Call Announcementsfree
Comfort Messagesfree**
Send a Fax0.5p on top of normal tariff
Mobile Extensions£7.99 per month
Payment via Paypalfree
Payment via Credit Cardfree
Payment via Direct Debitfree
999 Emergency Servicefree
Calling Card Servicesfree
Voicemail Message Attached to Emailfree
Speed Dialfree*
Follow Mefree*
Hospitality VoIP Suite enabledplease call

*Call costs occur when calls being routed outside NTA network or to NTA True Mobile VoIP SIM
** When uploading your own music on hold then you must obtain a valid PPL & PRS licence.

Allows calls to be placed in a held state and music played
Calls can be moved from handset to handset
Generate a call by inputing the details on the web and call delivered anywhere
Skype users can now call your Skype account and it will ring your desk phone or hunt group.
  • Receive Skype calls on any phone
  • Make skype calls from any phone
  • Receive Skype calls to hunt group, IVR
Find more information about our Skype IT service here
Calls held on at the system so it may be picked up on another handset
Send SMS out to anywhere, worldwide
Receive SMS from anyone to your geographic number on the system
Personnal voicemail of each handset or company
Receive fax from anyone to your geographic number on the system and then this comes to you as an email.
Receive fax from anyone to your geographic number on the system. This is stored and then this comes to you as an email too.
Email alerts to tell you what is and isn't going on with your handsets, staff & lines.
  • Alerts by amount of calls
  • Alerts by channels used
  • Alerts by destination dialed
  • Alerts by Telephone user
  • Alarms by T&D internal & External
Add users & telephones quick and easy using the wizard.
Create automatic messages that play out of a page group.
Record inbound, outbound or all calls. You could record just one type of call too.
Bar outbound calls to particular numbers, like international or UK 118 services
  • Allow or forbid internal calls
  • Allow or forbid external calls
  • Allow or forbid specific numbers
  • Allow or forbid specific prefixes
Create conference rooms with internal or external numbers
Make more than one phone ring at once by grouping them in a hunt group.
If you have a large amount of users to add or telephones, you can use this clever import function.
Allow customers to choose options when they call in. i.e. 1 for sales, 2 for service.
Before you answer a call, it will play you their name or CLI
Before you answer a call, it will play you a message so you know what company was called. You then know how to answer.
This will display a name on the screen of your VoIP phone to let you know what number they dialled. i.e. website.
Can change the destination of a call on a short term bases.
Control you numbers by phone and use a DTMF keypad to route your calls to a difference destination.
This will stop your phone ringing and make all calls go to voicemail.
If you are on a call and there is another coming in, you can see that the next call is waiting.
Change where calls go with a quick and easy divert code.
Create automatic schedules for when calls go to vmail etc, may be an out of hours service.
Reroute calls to a particular department if the callers ID starts with 07 for example.
Stop those spam faxes by blocking faxes from numbers with a particular CLI.
Change direction on where calls go if the caller dials a particular code.
Speak out loud to all phones in a page group.
Send calls to another SIP address or a fixed IP address.
Create feature codes to assist in call routing i.e. 0 for extn 1023 to make it reception.
It will call back the number that just called, this makes the other party not pay for call.
Make an external query to a database to find out where to send call next.
Have various music files played for caller to hear
Make a call end by routing to this feature.
Create call queues with queue positions as well as PC wallboard.
Allows a group of phones to handle each others calls by a simple ** code.
Allows callers to ring in from another phone (like a mobile) to make outgoing calls as part of the office system.
Shows what's going on with the system. Calls in, calls out etc.
Records ALL inbound, outbound and unanswered calls in a database that is searchable online.
Reports most used, most expensive or most dialed numbers.
Allows customers to see the cost of all services and calls online.
Prices calls as they finish, so the cost of calling can be monitored.
See invoices online via the portal.
Select numbers from any UK destination and use instantly once purchased.
User logins have various levels from a simple user to an Administrator.
Play a message to a caller as they progress through the system.
Play a message to a caller so they are aware you know about their call.
Upload a document and send it out as a fax.
We will be able to take your existing mobile and make it an extension off our network. On top of that, your colleagues will know if you are on the phone using the busy lamp status or know if you are out of coverage, just by seeing the presence status.
No software needed on your mobile phone.
Find more information here
Have your voicemail message attached to an email send to you.
You can have phones ring simultaneously or in sequence.
Use our hosted voip solution in a hotel environment and connect it to your PMS via our Hospitality VoIP Suite software. This software provides a interface to your PMS for billing, phone barring, room status and minibar charges.
Find more information here
Call us on +44 1708 320 000
OR
Live sales chat

VoIP Services

True Mobile VoIP

Business Broadband

About

Support

NTA LTD is a trading name of Nationwide Telephone Assistance Ltd.
Copyright © 2010 NTA LTD | All rights reserved.  VAT Registered: GB 795424886 Registered in England and Wales: 04315226
Registered Office: Ivy Lodge Farm, 179 Shepherds Hill, Harold Wood, Romford, RM3 0NR
Please note calls may be recorded for quality and training purposes

NTA LTD is a member of  

ITSPA

subscribe to our RSS feed

NTA LTD News Feed
[Terms of Use]  [Acceptable Use Policy]  [Privacy Policy]  [Code of Practice]