Expand Your Telephony Capabilities
NTA almost covers every thinkable feature. If you cannot find a feature on our list, we will make it.
Mobile VoIP SIM Hosted VoIP Functions
Get the full bunch of functionality and be ahead of other providers. Do you need a custom function? Just ask us.
Hosted VoIP
Mobile VoIP SIM
SIP Trunks
Hold Call
Allows calls to be placed in a held state and music played
Call Transfer
Calls can be moved from handset to handset
Call Parking
Calls held on at the system so it may be picked up on another handset
Click to call
Calls held on at the system so it may be picked up on another handset
E999 Emergency Calls
Make calls to emergency services with your VoIP - SIP handset
Call Me - API
Use this API to integrate a 'Call me' button on your web site.
Skype IT Service
Skype users can now call your Skype account and it will ring your desk phone or hunt group. Find more information about our Skype IT service
Send SMS
Send SMS out to anywhere, worldwide
Receive SMS
Receive SMS from anyone to your geographic number on the system
Voicemail
Personnal voicemail of each handset or company
Fax to Email
Receive fax from anyone to your geographic number on the system and then this comes to you as an email.
Fax to Mailbox
Receive fax from anyone to your geographic number on the system. This is stored and then this comes to you as an email too.
Alerts
Email alerts to tell you what is and isn't going on with your handsets, staff & lines.
Wizard Add User
Add users & telephones quick and easy using the wizard.
Class of service
Bar outbound calls to particular numbers, like international or UK 118 services
Conferences
Create conference rooms with internal or external numbers
Automatic Page Announce by Time & Day
Create automatic messages that play out of a page group.
Call Recording
Record inbound, outbound or all calls. You could record just one type of call too.
Hunt Groups
Make more than one phone ring at once by grouping them in a hunt group.
Import for Setups
If you have a large amount of users to add or telephones, you can use this clever import function.
IVR Menus
Allow customers to choose options when they call in. i.e. 1 for sales, 2 for service.
Call Screening
Before you answer a call, it will play you their name or CLI
Whisper Announcement
Before you answer a call, it will play you a message so you know what company was called. You then know how to answer.
Force Call Name
This will display a name on the screen of your VoIP phone to let you know what number they dialled. i.e. website.
Temporary Routing
Can change the destination of a call on a short term bases.
Numbering Menu
Control you numbers by phone and use a DTMF keypad to route your calls to a difference destination.
DND (Do not disturb)
This will stop your phone ringing and make all calls go to voicemail.
Call Waiting
If you are on a call and there is another coming in, you can see that the next call is waiting.
Call Diversion
Change where calls go with a quick and easy divert code.
Time & Day Routes
Create automatic schedules for when calls go to vmail etc, may be an out of hours service.
Caller Id Routes
Reroute calls to a particular department if the callers ID starts with 07 for example.
Fax spam blocker
Stop those spam faxes by blocking faxes from numbers with a particular CLI.
Pattern Menu
Change direction on where calls go if the caller dials a particular code.
Page Group
Speak out loud to all phones in a page group.
Sip address routing
Send calls to another SIP address or a fixed IP address.
Feature Codes
Create feature codes to assist in call routing i.e. 0 for extn 1023 to make it reception.
Call back
It will call back the number that just called, this makes the other party not pay for call.
Web url
Make an external query to a database to find out where to send call next
Music on hold (moh)
Have various music files played for caller to hear.
Force hang up
Make a call end by routing to this feature.
Queues
Create call queues with queue positions as well as PC wallboard.
Pick up groups
Allows a group of phones to handle each others calls by a simple ** code.
Remote access
Allows callers to ring in from another phone (like a mobile) to make outgoing calls as part of the office system.
Active call list
Shows what's going on with the system. Calls in, calls out etc.
Call history
Records ALL inbound, outbound and unanswered calls in a database that is searchable online.
Top list
Reports most used, most expensive or most dialed numbers.
Rate plan view
Allows customers to see the cost of all services and calls online.
Live call pricing
Prices calls as they finish, so the cost of calling can be monitored.
Online invoices
See invoices online via the portal.
Number allocation
Select numbers from any UK destination and use instantly once purchased
User control
User logins have various levels from a simple user to an Administrator.
Call announcement
Play a message to a caller as they progress through the system.
Comfort message
Play a message to a caller so they are aware you know about their call.
Send fax
Upload a document and send it out as a fax.
Mobile extension
We will be able to take your existing mobile and make it an extension off our network. Find more information here
Send voicemail messages to an email address
Have your voicemail message attached to an email send to you.
Follow Me
You can have phones ring simultaneously or in sequence.
Hospitality VoIP Suite
Use our hosted voip solution in a hotel environment and connect it to your PMS via our Hospitality VoIP Suite software. This software provides a interface to your PMS for billing, phone barring, room status and minibar charges.