NTA launches highly cost effective Voice over IP phone system for the hospitality sector

Hosted VoIP phone system offers competitive advantage with feature-rich low cost phone system for hotels

NTA today announced the launch of its latest market focused VoIP phone system aimed at the hospitality sector: NTA’s Hospitality VoIP Suite. This highly flexible and tailorable solution will cut hotel costs, provide a superior feature-rich service to customers and all without the need to manage cumbersome phone switch systems on site.

NTA’s Hospitality VoIP Suite works with the number 1 enterprise application for hospitality; Micros Fidelio Front Office, Opera, Suit8 and Fidelio Suite. NTA provides customers with a Micros certified software interface for:

• Billing – hotels can set their own charges and charge by units or minutes
• Wake up calls – guests can either dial the wakeup call menu on the phone to enter their wake up time or front of house staff can set up the wake up call time for them
• Built in room state system – controls the room status (so housekeeping can say whether the room has been cleaned, the guest has checked out etc.)
• Built in minibar state – housekeeping can input what stock has been used via the phone
• Voice mail – Guests can receive their voicemails via their preferred email address
• Fax – a public number can be assigned to a room and any faxes sent to this number can be forwarded to a guests preferred email address

Why VoIP?

VoIP (Voice over Internet) allows the hospitality sector to consolidate telephone and data services onto a single network as well as providing productivity-enhancing voice features and services.  These days guests expect more from their communications systems in hotels.  With the rise of mobile phones, offering a standard phone line is no longer acceptable.  Guests expect high-speed data, free or reduced-cost local/national calling, wake up calls, tailored voice mail, caller-id, voice re routing, and more.

A VoIP system provides all this at a cost effective price without the headache of managing premise-based switching equipment, which also means when switching to a hosted VoIP phone system the hotel does not have to make a significant upfront capital investment.

Paul White, MD at NTA commented on the launch of NTA’s Hospitality VoIP Suite, ‘The hospitality sector has been hit hard by the current recession, so as well as looking to offer differentiation and advantage, they are also looking to cut costs.  Using NTA’s Hospitality VoIP Suite provides a feature-rich system to customers, a highly tailorable and controllable system to the hotel, all at vastly reduced costs compared to a traditional telephone system.’

Exclusive UK distribution

NTA is the exclusive UK distributor for the Micros certified interface software (Pbillx) and as well as selling it as part of NTA’s Hospitality VoIP Suite, it can also be purchased as a standalone product (working with asterisk based pbx’s).

About Asterisk PBX

“Asterisk is the world’s most popular open source telephony project. Under development since 1999, Asterisk is free, open source software that turns an ordinary computer into a feature-rich voice communications server. Asterisk makes it simple to create and deploy a wide range of telephony applications and services.”

“The combination of components allows an integrator or developer to quickly create voice-enabled applications. The open nature of Asterisk means that there is no fixed limit on what it can be made to do. Asterisk integrators have built everything from very small IP PBX systems to massive carrier media servers.”

(Digium, 2009)

Website for more information: http://www.asterisk.org/asterisk